Hannah

Ditto

Software Engineer

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About Me

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I'm a passionate developer with a varied skillset. As a lifelong learner, I have spent time studying: design, development, Agile methodologies, business, sales, writing, languages (human and machine!) and most of all, people. But I've found my path in programming.

My background in programming covers a variety of languages, from JS to C#. Additionally, I have a background in project management in an Agile/Scrum team setting. This role gave me a high degree of familiarity with development workflows and the skills to identify and articulate use case scenarios and technical dependencies.

I believe that the most imporant skills a software engineer can bring to the table are focus, quality listening and communication skills, cooperative attitude, and a keen eye for business priorities. Technical skills serve best when they are backed by the human side of the job.

My Skills

Programming

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Software programmer, familiar with C#, .NET framework, Amazon Web Services and MSSQL.

Agile Scrum

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Certified Scrum Master, with a love of iterative development and information availability.

Web Development

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Front-end developer, skilled in HTML, CSS, SASS, Javascript, Bootstrap and WordPress design.

Design

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Graphic designer, with fluency in Photoshop, Illustrator, and InDesign and GIMP.

Work Experience

Software Engineer II

Ivanti (formerly Cherwell)

Work at the nexus of config, infrastructure and code to solve complex customer issues.

2021 - 22

Senior Application Developer

Cherwell Software

Use an ITSM tool to build the content layer to support customer business processes.

2018 - 21

Owner

Design Break Studios

Run a web design agency specializing in WordPress sites for small and medium sized local businesses.

2014 - 18

Tools Team Scrum Master

HERE, a Nokia Company

Scrum Master, responsible for two development teams building tools to support the creation of map data.

2013 - 14

Technical Writer

HERE, a Nokia Company

Technical Writer, supporting several development teams with API and user guides for internal/external audiences.

2011 - 13
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Key Takeaways

Primary Responsibilities

Manage customer escalations, improve code quality through test coverage resolve product bugs.

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Key Takeaways

Primary Responsibilities

Learned C#/.NET, developed familiarity with AWS, increased MSSQL, and JS knowledge. Honed troubleshooting skills.

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Key Takeaways

Primary Responsibilities

Hardened design, project management and technical skills, developed sales, business, and client management.

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Key Takeaways

Primary Responsibilities

Continued to develop scrum and project management skills, learning to manage without direct authority.

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Key Takeaways

Primary Responsibilities

Helped team transition to DITA XML authoring methodology. Piloted Agile Scrum team use in support team.

Clients Say